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"I have thin hair with little volume, so I always get a root perm regardless of the hairstyle. After using this product for about a week, I noticed that my roots had more volume compared to when I used other shampoos. I tried using it without any conditioner, and true to its name, my hair felt soft and not dry. Some shampoos make your hair soft but leave your scalp oily after a while, but this one kept my hair feeling fresh all day long! With the summer heat, my scalp tends to sweat more and become sensitive, but this shampoo cleansed well without irritating my sensitive scalp. The scent is a subtle herbal fragrance, not artificial or overwhelming, and it lathers well, making it suitable for anyone. It contains caffeine, which is said to be beneficial for hair health, so I plan to keep using it consistently!"